Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical consulting and a passion for design tools — your experience allows you to bridge the gap between technical expertise and business needs. You thrive in collaborative environments, working closely with sales teams to deliver impactful solutions that resonate with customers. Your ability to communicate complex ideas clearly and effectively is one of your key strengths, enabling you to lead technical discussions and product demonstrations with confidence. You are familiar with enterprise-level IT and security requirements, allowing you to manage customer relationships effectively during the deal cycle. You understand the importance of customer success and are dedicated to helping clients realize the full potential of the Figma platform.

Desirable

Experience in a similar role within the design or software industry is a plus, as is familiarity with design workflows and collaboration tools. A background in sales support or customer success can also enhance your ability to succeed in this position.

What you'll do

In this role, you will be responsible for painting the vision of the Figma platform to potential customers, guiding them in realizing its value through engaging product demonstrations and presentations. You will support the sales team by addressing any questions related to the Figma platform, showcasing how it accelerates digital product delivery. Your role will involve owning the customer IT and security relationship during the deal cycle, which includes addressing security questionnaires, RFIs, and RFPs. You will collaborate with product and support teams to ensure that customer feedback is integrated into the platform's development, enhancing the overall user experience. Additionally, you will play a key role in driving revenue and growth for Figma by helping customers transform how they build products.

What we offer

Figma provides a dynamic work environment where creativity and collaboration are at the forefront. You will have the opportunity to work with a talented team of professionals who are dedicated to making design accessible to all. We offer competitive compensation and benefits, along with opportunities for professional growth and development. As part of our team, you will contribute to shaping the future of design and collaboration, making a meaningful impact on how teams work together across the globe.