Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical consulting or solutions engineering, ideally with experience in enterprise software. Your ability to communicate complex technical concepts clearly to customers is one of your key strengths. You thrive in collaborative environments, working closely with sales and product teams to drive customer success. You are familiar with design tools and understand how they can enhance workflows and collaboration in teams. You are proactive in identifying customer needs and translating them into actionable insights for product development. You are comfortable leading discussions with IT and security teams, addressing their concerns and requirements during the sales process.

Desirable

Experience in the design or collaboration software industry is a plus. Familiarity with enterprise sales processes and security protocols will help you excel in this role. A background in user experience design or product management can also be beneficial.

What you'll do

As a Solutions Consultant at Figma, you will play a crucial role in helping enterprise customers realize the value of our platform. You will lead product demonstrations and presentations, showcasing how Figma can streamline their design processes. You will support the sales team by addressing technical questions and providing insights into how Figma accelerates digital product delivery. Your role will involve collaborating with product and support teams to identify opportunities for enhancing account security and influencing the product roadmap based on customer feedback. You will also manage customer IT and security relationships, ensuring that all security questionnaires and requests for information are addressed promptly and accurately. Your contributions will help Figma expand its market presence and drive successful outcomes for our customers.

What we offer

Figma offers a dynamic work environment where creativity and collaboration are at the forefront. You will have the opportunity to work with a talented team of professionals who are passionate about making design accessible to all. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our hybrid work model allows for flexibility, enabling you to balance your work and personal life effectively. Join us in shaping the future of design and collaboration, and make a meaningful impact in the industry.