Site Reliability Engineer

Who you are

You have a strong background in site reliability engineering, with experience in improving monitoring and observability of services. You are skilled in handling critical alerts and incidents, and you work effectively with R&D teams to enhance system availability. Your analytical mindset allows you to research blockchain workflows and identify optimization opportunities, ensuring that issues are resolved efficiently and effectively.

You possess excellent communication skills, enabling you to educate and guide teams on integration, support, and monitoring across various tools. You thrive in a collaborative environment and are comfortable working with multiple teams to orchestrate solutions during outages. Your proactive approach to incident management helps prevent future occurrences, making you a valuable asset to any team.

Desirable

Experience with cloud infrastructure and familiarity with blockchain technology would be advantageous. You are also encouraged to apply if you have a passion for digital assets and a desire to work in a fast-evolving industry.

What you'll do

As a Site Reliability Engineer at Fireblocks, you will be responsible for establishing and improving monitoring, alerting, and observability of our services. You will work closely with the R&D team to handle critical alerts and incidents, ensuring that our systems remain available and performant. Your role will involve researching Fireblocks' blockchain workflows to identify optimization opportunities and improve monitoring processes.

You will be tasked with identifying root causes for incidents and implementing solutions to prevent them from recurring. Collaborating with multiple teams, you will orchestrate responses to outages and ensure that all stakeholders are informed and engaged throughout the process. Your contributions will help establish a culture of reliability and excellence within the organization.

In addition to your technical responsibilities, you will offer education and guidance on integration and support across our toolset. Your ability to communicate complex technical concepts to non-technical stakeholders will be crucial in fostering collaboration and understanding across teams.

What we offer

At Fireblocks, we are committed to creating a diverse and inclusive workforce that reflects the clients we serve. We believe that a diverse team leads to better solutions and innovation. You will have the opportunity to work with some of the largest financial institutions and brands in the world, contributing to a mission that is at the forefront of the digital asset revolution.

We offer a dynamic work environment where you can grow your skills and advance your career. Our team is dedicated to providing the best tools and support to help you succeed in your role. Join us in shaping the future of digital assets and making a meaningful impact in the industry.