Account Manager • Mid-Level

Who you are

You have a proven track record in account management, demonstrating your ability to foster strong relationships with clients and drive account growth. Your proactive customer service approach ensures that you meet and exceed client expectations, making you a trusted partner in their logistics needs.

You thrive in collaborative environments, understanding that success is driven by teamwork and shared accomplishments. Your communication skills allow you to effectively engage with clients and internal teams, ensuring that all logistics needs are met efficiently.

What you'll do

As an Account Manager at FitzMark, you will be responsible for managing and growing existing customer accounts. You will engage with clients regularly to understand their needs and provide tailored solutions that enhance their experience with our logistics services. Your role will involve identifying opportunities for account growth and working closely with the operations team to ensure seamless service delivery.

You will leverage FitzMark's proprietary technology, DASH, to provide clients with real-time updates and insights into their logistics operations. Your proactive approach will help you anticipate client needs and address any concerns before they escalate, ensuring high levels of customer satisfaction.

In addition to managing client relationships, you will collaborate with various departments within FitzMark to align our services with client expectations. Your insights will contribute to the continuous improvement of our service offerings, helping FitzMark maintain its competitive edge in the logistics industry.

What we offer

At FitzMark, we provide a supportive and dynamic work environment where your contributions are valued. We emphasize employee accomplishments and offer the tools and resources necessary for your professional growth. Join us to make your mark in the logistics industry and enjoy a culture that promotes ownership and accountability.