Account Manager • Mid-Level

Who you are

You have a proven track record in account management, demonstrating your ability to nurture and expand customer relationships effectively. Your experience in driving business growth through upselling and cross-selling strategies has equipped you with the skills to manage a large portfolio successfully. You understand the importance of customer satisfaction and are committed to delivering exceptional service to ensure long-term partnerships.

You possess strong negotiation skills, allowing you to navigate contract discussions with ease. Your ability to analyze customer needs and tailor solutions accordingly has contributed to your success in previous roles. You are a proactive communicator, ensuring that your clients are informed and engaged throughout the process.

What you'll do

As an Account Manager at Spendesk, you will play a pivotal role in driving business growth by managing and expanding relationships with our existing customers. You will be responsible for a large portfolio, focusing on identifying opportunities for upselling and cross-selling our services. Your role will involve regular communication with clients to understand their needs and ensure they are satisfied with our offerings.

You will collaborate closely with the sales and business development teams to align strategies and share insights about customer feedback. Your ability to negotiate contracts will be crucial in securing renewals and expanding existing agreements. You will also track customer engagement metrics to identify areas for improvement and develop strategies to enhance customer satisfaction.

What we offer

At Spendesk, we value our employees and offer a supportive work environment that encourages professional growth. You will have the opportunity to work with a dynamic team focused on innovation and customer success. We provide competitive compensation and benefits, along with opportunities for career advancement within the company.