Five9

About Five9

Empowering extraordinary customer experiences through cloud solutions

🏢 Tech👥 1K-5K📅 Founded 2001📍 San Ramon, California, United States

Key Highlights

  • Public company (NASDAQ: FIVN) with strong market presence
  • Over 2,000 customers including Zappos and ADT
  • Raised $200M+ in funding to date
  • Headquartered in San Ramon, California

Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...

🎁 Benefits

Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...

🌟 Culture

Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...

Five9

Backend Engineer Senior

Five9Bengaluru

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Skills & Technologies

Overview

Five9 is hiring a Senior Backend Engineer to design and develop cloud-native services. You'll work with .NET Core and SQL Server to create scalable microservices and APIs. This role requires strong problem-solving skills and experience in modern software development.

Job Description

Who you are

You have 5+ years of backend engineering experience, particularly in designing and developing microservices and APIs. Your expertise in .NET Core allows you to create robust applications that meet high-performance standards. You understand the importance of optimizing database queries and designing schemas for SQL Server, ensuring that your applications run efficiently.

You are skilled in implementing RESTful APIs, focusing on security and performance. Your problem-solving skills enable you to tackle complex challenges in software development, and you are passionate about creating high-performance applications that enhance customer experiences. You thrive in a collaborative environment and appreciate the value of diverse perspectives in driving innovation.

Desirable

Experience with cloud-native architectures and a good understanding of the .NET Framework would be advantageous. Familiarity with agile methodologies and modern software development practices will help you succeed in this role.

What you'll do

As a Senior Backend Engineer at Five9, you will be responsible for designing, developing, and maintaining scalable web applications and microservices. You will work closely with cross-functional teams to ensure that the solutions you create align with business objectives and customer needs. Your role will involve optimizing existing services and implementing new features that enhance the overall functionality of our cloud contact center software.

You will participate in code reviews and contribute to the continuous improvement of our development processes. Your insights will help shape the technical direction of our projects, and you will mentor junior engineers, sharing your knowledge and expertise to foster their growth.

In addition to backend development, you will collaborate with frontend developers to ensure seamless integration between the client and server sides of our applications. You will also engage in troubleshooting and debugging to resolve any issues that arise in production, ensuring that our services remain reliable and performant.

What we offer

At Five9, we celebrate diversity and foster an inclusive environment where all employees can thrive. You will be part of a team that values collaboration and innovation, working together to bring joy to customer experiences. We offer competitive compensation and opportunities for professional development, allowing you to grow your skills and advance your career in a supportive atmosphere. Join us in shaping the future of cloud contact center solutions and making a meaningful impact on customer interactions worldwide.

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