
About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
🎁 Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
🌟 Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...

Payroll Specialist • Lead
Five9 • United States - Remote
Overview
Five9 is seeking a Director of Global Payroll to manage payroll teams across multiple countries and ensure compliance with local laws. This role requires strong leadership and strategic planning skills.
Job Description
Who you are
You have extensive experience in payroll management, ideally within a SaaS environment, and possess a deep understanding of international payroll regulations. Your leadership skills enable you to effectively manage diverse teams and foster collaboration across various departments. You are detail-oriented and committed to maintaining high standards of accuracy and compliance in payroll processing. You thrive in a fast-paced environment and are adept at developing strategies to scale operations efficiently. Your ability to build strong relationships with stakeholders is key to your success in this role. You are passionate about creating an inclusive workplace where every team member feels valued and empowered.
What you'll do
As the Director of Global Payroll, you will oversee payroll operations for Five9's global workforce, ensuring timely and accurate processing of payroll transactions. You will design and implement internal controls and workflows to maintain compliance with international, federal, and local regulations. Collaborating closely with HR, legal, and finance teams, you will develop strategies to enhance payroll efficiency and accuracy. You will lead a team of payroll professionals, providing guidance and support to ensure their success. Your role will involve continuous improvement initiatives to streamline payroll processes and enhance employee experience. You will also be responsible for reporting and analyzing payroll data to inform strategic decisions.
What we offer
At Five9, we offer a dynamic work environment that values innovation and teamwork. You will have the opportunity to work with a diverse group of professionals who are committed to delivering exceptional customer experiences. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our culture promotes inclusivity and encourages employees to bring their authentic selves to work. Join us in making a positive impact in the customer experience industry.
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