Solutions Engineer • Senior

Who you are

You have extensive experience as a solutions engineer, particularly in the HCM space, with a strong focus on customer success. Your direct experience with ADP Workforce Now equips you with the knowledge to drive technical implementations effectively. You understand the importance of delivering high-impact solutions that meet customer needs and exceed their expectations.

Your technical implementation expertise allows you to collaborate seamlessly with both customers and internal teams. You are adept at designing, configuring, and deploying solutions that leverage data onboarding capabilities. Your ability to engage directly with customers during setup ensures that their unique technical requirements are understood and met.

You thrive in a fast-paced environment and are excited about the opportunity to contribute to a growing company like Flatfile. Your customer-obsessed mindset drives you to refine integrations and improve processes continuously. You are passionate about technology and its potential to transform client experiences.

Desirable

Experience with other HCM platforms or data integration tools would be a plus. Familiarity with enterprise-level customer engagement and technical support processes will enhance your ability to succeed in this role.

What you'll do

As a Senior Solutions Engineer, you will play a pivotal role in the technical implementation of Flatfile’s platform for enterprise customers. You will work closely with clients to understand their integration needs and ensure a smooth onboarding experience. Your responsibilities will include collaborating with product and engineering teams to design and deploy solutions that fully leverage Flatfile’s capabilities.

You will engage directly with customers during the setup process, refining integrations to meet their specific requirements. Your role will involve mapping processes and ensuring adherence to required formats, which is crucial for successful data integration. You will also provide feedback to internal teams based on customer use cases, identifying opportunities for platform improvements.

Your expertise in HCM and HRIS will be essential as you navigate complex data integration needs. You will be responsible for driving the technical aspects of implementations, ensuring that solutions are not only effective but also scalable as Flatfile continues to grow.

What we offer

Flatfile offers a dynamic work environment where you can make a significant impact. You will be part of a team that values collaboration and innovation, working alongside talented professionals who are passionate about technology. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives contribute to our success.

We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us at this exciting moment in our journey as we expand our reach and enhance our offerings in the HCM space.