About Flexport
Simplifying global trade through technology
Key Highlights
- Headquartered in Tenderloin, San Francisco, CA
- Over 1,000 employees and $2.5 billion in funding
- Serves thousands of clients in 100+ countries
- Pioneered technology-driven logistics solutions
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
π Benefits
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
π Culture
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...
Overview
Flexport is seeking an Account Manager to cultivate and grow relationships with key client executives and stakeholders. You'll leverage your understanding of client supply chains to identify and develop upsell and cross-sell opportunities. This role requires strong relationship management skills and attention to detail.
Job Description
Who you are
You have a proven track record in account management, ideally with experience in supply chain or logistics. You excel at building and nurturing relationships with clients, understanding their needs, and providing tailored solutions that drive value. Your attention to detail ensures that you manage client experiences with the utmost professionalism. You are proactive in identifying opportunities for upselling and cross-selling, using your deep knowledge of the client's business to enhance their experience with Flexport. You thrive in a collaborative environment and are comfortable working with cross-functional teams to deliver exceptional service.
Desirable
Experience in the logistics or supply chain industry is a plus, as is familiarity with technology solutions that enhance client operations. You are data-driven and can analyze client performance metrics to inform your strategies. Strong communication skills are essential, as you will be the primary point of contact for key client stakeholders.
What you'll do
As an Account Manager at Flexport, you will be responsible for cultivating and growing relationships with key client executives and stakeholders. You will meet regularly with clients to monitor account health and identify areas for improvement. Your role will involve using your deep understanding of the client's supply chain to propose solutions that enhance their experience with Flexport. You will also be tasked with identifying, developing, and closing upsell and cross-sell opportunities, ensuring that clients realize the full value of our services. You will keep a close pulse on client financial health, reporting on key metrics and trends to inform your strategies. Collaboration with internal teams will be crucial as you work to deliver exceptional service and drive client satisfaction.
What we offer
At Flexport, we offer a dynamic work environment where you can make a significant impact on global trade. You will have the opportunity to work with a diverse range of clients, from emerging brands to Fortune 500 companies, and help them navigate the complexities of international logistics. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of global commerce and making a difference in the industry.
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