About Flexport
Simplifying global trade through technology
Key Highlights
- Headquartered in Tenderloin, San Francisco, CA
- Over 1,000 employees and $2.5 billion in funding
- Serves thousands of clients in 100+ countries
- Pioneered technology-driven logistics solutions
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
🎁 Benefits
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
🌟 Culture
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...
Account Manager • Senior
Overview
Flexport is seeking a Senior Account Manager to ensure merchant success and drive sustainable growth in fulfillment services. You'll act as a trusted liaison between merchants and internal teams, focusing on retention and satisfaction. This role requires strategic insight and hands-on execution skills.
Job Description
Who you are
You have a proven track record in account management, ideally with experience in fulfillment services or logistics. Your ability to build strong relationships with clients is complemented by your strategic thinking and problem-solving skills. You thrive in collaborative environments and are adept at navigating complex organizational structures to drive results. You understand the importance of merchant satisfaction and retention, and you are committed to delivering exceptional service. Your communication skills are top-notch, allowing you to effectively convey information and align teams towards common goals. You are proactive and take initiative in identifying opportunities for improvement and growth.
What you'll do
As a Senior Account Manager at Flexport, you will be responsible for managing key merchant accounts and ensuring their success in utilizing our fulfillment services. You will act as the primary point of contact for your clients, facilitating seamless communication between them and our internal teams. Your role will involve developing and implementing strategies that enhance client satisfaction and retention. You will collaborate with various departments, including operations and technology, to ensure that our services meet the evolving needs of our merchants. You will analyze client feedback and performance metrics to identify areas for improvement and drive value for your clients. Additionally, you will participate in strategic planning sessions to align our services with market demands and client expectations. Your hands-on approach will be crucial in executing initiatives that foster long-term relationships with our merchants.
What we offer
At Flexport, we offer a dynamic work environment where you can make a significant impact on global trade. You will have the opportunity to work with a talented team dedicated to innovation and excellence. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of global commerce and making a difference in the industry.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Flexport.
Similar Jobs You Might Like
Based on your interests and this role
Account Manager
Flexport is seeking a Senior Account Manager to drive exceptional merchant success and sustainable growth in fulfillment services. You'll oversee a portfolio of key accounts and lead transformative projects. This role requires strategic leadership and strong client relationship management skills.
Account Manager
Mintel is hiring an Account Manager for their Comperemedia sales team in Chicago. You'll manage client relationships and drive growth through market research solutions. This role requires strong consulting skills and a proven track record in sales.
Account Manager
Flexport is seeking an Account Manager to proactively grow client relationships and implement solutions for supply chain challenges. This role focuses on expanding business in Mexico and requires strong collaboration with global sales teams.
Account Manager
Adyen is seeking an Account Manager to manage relationships with international merchants and drive the growth of the Adyen brand. This role requires strategic thinking and a hands-on mentality, with a focus on collaboration in a multicultural team environment.
Account Manager
DoubleVerify is hiring an Account Manager to oversee customer accounts and relationships. You'll collaborate with various teams to deliver exceptional service and solutions. This role requires strong interpersonal skills and a customer-focused mindset.