Customer Success Manager • Mid-Level

Who you are

You have a background in professional accounting or audit, which allows you to build instant rapport with enterprise customers. Your experience enables you to address accounting-specific questions and scenarios effectively, ensuring a smooth post-implementation phase. You are committed to maintaining high levels of customer satisfaction and engagement, understanding the importance of long-term success with the solution. You thrive in a collaborative environment and are eager to contribute to a growing Customer Success team.

What you'll do

As an Enterprise Accounting Success Manager, you will be responsible for supporting the Enterprise customer base in our Close Management solution. Your role will involve addressing customer inquiries and providing guidance on accounting-related matters to maximize adoption of the solution. You will work closely with customers to enhance their overall experience and ensure they derive maximum value from our offerings. This position requires you to work in the office three days a week, adapting to team and business needs as necessary. You will play a crucial role in fostering strong relationships with customers and ensuring their long-term success with our solutions.

What we offer

FloQast provides a dynamic work environment where you can grow your skills and make a significant impact on customer success. We value collaboration and encourage team members to share their insights and experiences. While this role requires in-office work three days a week, we understand the importance of flexibility and are open to adjusting this requirement based on team needs. Join us in helping our enterprise customers succeed and thrive with our Close Management solution.