About GetGround
Democratizing real estate investment for everyone
Key Highlights
- £2Bn+ in assets on the platform
- 30,000+ users across 70 countries
- 10% of the UK buy-to-let market captured
- Backed by UK government and high-profile VC investors
GetGround is revolutionizing property investment by making high-value assets accessible to a broader audience. With over £2 billion in assets on its platform and more than 30,000 users across 70 countries, GetGround is addressing wealth inequality in the real estate sector. Headquartered in Waterloo...
🎁 Benefits
GetGround offers EMI stock options, 40 days off annually including mental health days, private health and dental insurance through Bupa, and support f...
🌟 Culture
GetGround is dedicated to democratizing asset ownership and reducing wealth inequality. The company values innovation and is committed to guiding firs...
Overview
GetGround is hiring a Graduate Customer Support Specialist to assist users with their inquiries and enhance their experience on the investment platform. This role is based in Makati, Philippines, and offers a hybrid work schedule.
Job Description
Who you are
You are a recent graduate eager to start your career in customer support. You possess strong communication skills and a passion for helping others, ensuring that users have a seamless experience with our investment platform. You thrive in a collaborative environment and are excited to contribute to a high-performing team.
What you'll do
As a Graduate Customer Support Specialist, you will be the first point of contact for our users, addressing their inquiries and providing assistance with our platform. You will work closely with other team members to ensure that user feedback is communicated effectively and that any issues are resolved promptly. Your role will involve understanding user needs and helping them navigate our services to maximize their investment experience.
What we offer
We provide a supportive work environment where you can grow and develop your skills. You will have the opportunity to work with a diverse team of professionals and gain valuable experience in the technology and investment sectors. Our hybrid work model allows for flexibility, with four days in the office and one work-from-home day each week.
Interested in this role?
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