Engineering Manager • Lead

Who you are

You have a proven track record in engineering management, particularly in Site Reliability Engineering (SRE) — you've successfully led teams to deliver high-performance, reliable systems that enhance user experiences. Your experience includes driving service level objectives (SLOs) and managing error budgets, ensuring that your team meets and exceeds reliability targets.

You are skilled in automation and have a deep understanding of incident response processes — you know how to eliminate toil through effective tooling and practices that empower developers to work efficiently. Your technical background allows you to find pragmatic solutions to complex challenges that span multiple services and domains.

You excel in performance management and team development — you are committed to helping your engineers reach their full potential through mentorship and career growth opportunities. You understand the importance of collaboration and actively partner with engineering stakeholders to manage roadmaps and drive impactful projects.

You are passionate about observability and capacity planning — you have experience implementing monitoring solutions that provide insights into system performance and reliability. Your ability to communicate effectively with both technical and non-technical stakeholders ensures that everyone is aligned on goals and expectations.

Desirable

Experience with cloud infrastructure and services, particularly AWS, is a plus. Familiarity with CI/CD practices and tools will help you streamline processes and improve team efficiency.

What you'll do

As the Engineering Manager for Site Reliability at GetYourGuide, you will lead a newly formed SRE team dedicated to building a robust engineering foundation. Your primary responsibility will be to drive the team's performance and ensure that all hiring and performance management topics are addressed effectively. You will collaborate closely with engineering stakeholders to manage the roadmap and portfolio allocation, ensuring that projects align with the company's strategic goals.

You will be responsible for maturing observability practices within the team — this includes implementing monitoring solutions that provide real-time insights into system performance and reliability. You will also oversee incident response processes, ensuring that your team is prepared to handle incidents efficiently and effectively.

Capacity planning will be a key focus of your role — you will work to ensure that the infrastructure can scale to meet the demands of the business while maintaining high levels of reliability. Your leadership will be crucial in eliminating toil through automation and paving the way for developer velocity.

You will foster a culture of continuous improvement within your team, encouraging engineers to innovate and find solutions to complex technical challenges. Your ability to communicate effectively will help bridge the gap between technical and non-technical teams, ensuring that everyone is aligned on objectives and priorities.

What we offer

At GetYourGuide, you will be part of a diverse community of over 850 explorers dedicated to revolutionizing the travel experience industry. We offer a collaborative work environment where your contributions will have a direct impact on our mission to connect people with unforgettable travel experiences worldwide. You will have the opportunity to work in our Berlin headquarters, supported by a global network of local offices.

We believe in the importance of professional development and provide resources to help you grow in your career. Our commitment to diversity and inclusion ensures that every qualified person is evaluated based on their skills, regardless of background. Join us in changing the way the world travels.