About Glovo
Your local goods delivered in under 60 minutes
Key Highlights
- Operates in over 20 countries including Spain, Italy, and Argentina
- Raised over $1 billion in funding from Sequoia Capital and Rakuten
- Delivers food, groceries, and urgent packages within 60 minutes
- Utilizes real-time geolocation for efficient delivery tracking
Glovo, founded in 2015 and headquartered in Barcelona, is an on-demand delivery service operating in over 20 countries, including Spain, Italy, and Argentina. The platform connects customers with local couriers to deliver food, groceries, and other products within 60 minutes. Glovo has raised over $...
🎁 Benefits
Glovo offers competitive salaries, equity options, flexible working hours, and a generous PTO policy. Employees also benefit from a remote work policy...
🌟 Culture
Glovo fosters a fast-paced, results-oriented culture that emphasizes innovation and adaptability. The company values local knowledge and encourages em...
Overview
Glovo is seeking a Senior Account Manager to drive business growth and enhance client relationships in Iași, Romania. This role requires a focus on delivering exceptional service and fostering an inclusive environment.
Job Description
Who you are
You have a proven track record in account management, ideally with experience in a fast-paced environment where client satisfaction is paramount. Your ability to build strong relationships with clients is complemented by your strategic thinking and problem-solving skills. You thrive in a culture that values authenticity and inclusivity, and you are eager to contribute to a team that is committed to making a positive impact in the community. You are adaptable and ready to take on new challenges, pushing beyond your comfort zone to achieve success.
Desirable
Experience in the tech or delivery industry is a plus, as is familiarity with hyperlocal marketplaces. You understand the nuances of client management and are skilled at identifying opportunities for growth within existing accounts. Your communication skills are top-notch, allowing you to articulate ideas clearly and effectively to both clients and team members. You are passionate about delivering a WOW service and are motivated by the impact your work has on users and businesses alike.
What you'll do
As a Senior Account Manager at Glovo, you will be the driving force behind our client relationships, ensuring that we deliver exceptional service that exceeds expectations. You will work closely with clients to understand their needs and challenges, providing tailored solutions that enhance their experience with our platform. Your role will involve analyzing client feedback and performance metrics to identify areas for improvement and growth. You will collaborate with cross-functional teams to implement strategies that align with our mission of revolutionizing the delivery market.
You will also play a key role in onboarding new clients, guiding them through the initial setup process and ensuring they are equipped to succeed with our services. Your insights will help shape our approach to client engagement, and you will be instrumental in developing training materials and resources that empower clients to make the most of our platform. Additionally, you will monitor industry trends and competitor activities to keep our offerings competitive and relevant.
What we offer
At Glovo, we believe in fostering a culture that values diversity and inclusion. You will be part of a dynamic team that is passionate about making a difference in the lives of our users. We offer opportunities for career development and growth, encouraging you to bring your authentic self to work. Our commitment to being a force for good means that you will have the chance to contribute to initiatives that positively impact the community. Join us in our mission to build the largest marketplace in your city and make a meaningful impact every day.
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