Account Manager • Entry-Level

Who you are

You are a passionate individual who thrives on connecting with customers and understanding their needs. Your enthusiasm for innovation and creativity drives you to inspire others to explore the possibilities that Glowforge technology offers. You have a knack for building relationships and can effectively communicate the value of our products to a diverse customer base, from hobbyists to entrepreneurs.

You possess strong interpersonal skills and are comfortable engaging with potential customers, guiding them through their journey with Glowforge. Your ability to listen and empathize allows you to tailor your approach to meet the unique visions and dreams of each customer. You are motivated by the opportunity to be a catalyst for creativity and innovation in others.

What you'll do

In this role, you will connect potential customers to Glowforge products, enlightening them about the wonderful possibilities they can achieve with our technology. You will engage with a wide range of customers, understanding their needs and helping them envision how Glowforge can bring their ideas to life. Your role will involve educating customers about our offerings and guiding them through the purchasing process, ensuring they feel supported and excited about their decision.

You will collaborate with the marketing and product teams to develop strategies that resonate with our target audience. By leveraging your understanding of customer needs, you will contribute to the growth of our vibrant Glowforge community. Your efforts will help drive user acquisition and foster a sense of belonging among our customers.

What we offer

At Glowforge, we believe in the magic of innovation and creativity. We offer a supportive and collaborative work environment where your contributions can make a real impact. As part of our team, you will have the opportunity to inspire others and help them achieve their creative dreams. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.