Program Manager • Mid-Level

Who you are

You have a Bachelor's degree or equivalent practical experience, along with 4 years of experience in management consulting, business operations, or a related field. Your background includes a strong affinity for data, measurement, and analysis, and you possess exceptional attention to detail and project management skills. You are adept at multitasking and prioritizing in a fast-paced environment, ensuring that deadlines are met without compromising quality. Your experience with SQL allows you to extract complex data sets effectively, and you excel in creating executive-level presentations that communicate insights clearly.

You are a collaborative team player who can work independently while engaging effectively with a diverse set of stakeholders across different markets and regions. Your outstanding communication skills enable you to synthesize feedback and present data-driven insights to leadership, ensuring that regional priorities are well understood and addressed. You thrive in environments that require innovative thinking and alignment on service models, contributing to sustainable partner growth and customer lifetime value.

What you'll do

In this role, you will be responsible for designing and delivering service models for the Business Development, Creator and Consumer Success, and Partner Engineering teams. You will work closely with Business, Product, and Marketing leaders to optimize impact and cost-to-serve across various partner and consumer segments. Your core responsibilities will include defining measures of success, such as impact, productivity, and ROI, while enabling change through strategic recommendations based on growth metrics and patterns.

You will synthesize cross-functional feedback into key strategic themes that represent the needs of the APAC region, collaborating globally to remove roadblocks that hinder progress. Presenting data-driven insights to key stakeholders will be a crucial part of your role, ensuring that leadership has the necessary context to drive regional priorities effectively. Your ability to innovate and gain alignment on service models will be essential in achieving the team's goals and enhancing the overall service experience for creators, artists, and media companies.

What we offer

At Google, you will be part of a dynamic team that values collaboration and innovation. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work on impactful projects that drive significant change in the YouTube ecosystem, contributing to the success of creators and partners across the APAC region. Join us in shaping the future of digital content and service delivery.