Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and providing excellent customer service. You understand the importance of maintaining store operations and are comfortable taking on responsibilities in the absence of management. You thrive in high-volume situations and are eager to support new employees as they learn the ropes of the retail business.

You have a strong commitment to driving sales and ensuring customer satisfaction. Your ability to communicate effectively with both customers and team members makes you a valuable asset to the store. You are adaptable and ready to take on various tasks as needed, contributing to a positive shopping experience for all customers.

What you'll do

As a Retail Key Holder, you will be responsible for opening and closing the store, ensuring that all operations run smoothly. You will assist in managing the store during peak times, providing support to your team and ensuring that customers receive the best service possible. Your role will involve training new employees, helping them understand store procedures and customer service expectations.

You will also be tasked with maintaining store standards, including inventory management and merchandising. Your attention to detail will help ensure that the store is always well-presented and stocked. You will play a key role in driving sales by engaging with customers, understanding their needs, and providing recommendations that enhance their shopping experience.

What we offer

Gopuff offers a supportive work environment where you can grow your skills in retail operations. As a part-time employee, you will have the opportunity to work flexible hours while gaining valuable experience in the retail industry. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.