About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Overview
Gopuff is hiring a Process Lead to oversee operations and ensure efficient delivery. You'll lead the Pack and Receive and Kitchen teams in Dallas, focusing on order accuracy and customer experience.
Job Description
Who you are
You have a strong background in operations management, ideally with experience in a fast-paced environment. You excel at coaching and motivating teams, ensuring that every member is aligned with the goal of delivering exceptional customer service. Your leadership style is collaborative, and you thrive in team-oriented settings where you can make a direct impact on performance and efficiency. You are adaptable and can manage fluid schedules, particularly during peak hours of operation. Your ability to stand, bend, reach, and walk during shifts is complemented by your physical capability to lift up to 49 pounds.
What you'll do
As a Process Lead at Gopuff, you will be a core part of the leadership team, responsible for overseeing the performance and daily tasks of the Pack and Receive and Kitchen teams. You will ensure order accuracy and fast, efficient delivery to our customers, leading by example during your shift. Your responsibilities will include directing associate activities, escalating site issues in real-time, and ensuring that all facility operations and delivery processes are executed smoothly. You will also develop and train new associates, fostering a culture of excellence and teamwork within the site. Your role will require you to be available during peak hours of operation and support the facility on weekends and holidays as needed.
What we offer
Gopuff provides a dynamic work environment where you can grow your career in operations. We value our employees and offer competitive compensation, along with opportunities for professional development. Join us in reshaping the world of retail and delivering everyday essentials to our customers, day and night.
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