
About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Overview
Gopuff is hiring an Operations Associate to join their operations team in Philadelphia. You'll be responsible for various operational tasks including picking, packing, and managing inventory. This role requires a positive attitude and the ability to work flexible hours.
Job Description
Who you are
You are an enthusiastic individual who thrives in a fast-paced environment. You possess a strong work ethic and are ready to take on various operational responsibilities at Gopuff. Your drive and perseverance will help you succeed in this role, where you will be an essential part of the operations team. You are comfortable working with a variety of equipment and handling products that may contain tobacco, nicotine, and/or alcohol. You are also capable of lifting up to 49 pounds and standing for the duration of your shift.
You have a general working knowledge of basic web-based software applications, which will aid you in managing inventory and communicating with team members effectively. Your positive attitude and enthusiasm for challenges will contribute to a collaborative team environment. You are flexible and willing to work during peak shifts, including mornings, evenings, weekends, and holidays.
What you'll do
As an Operations Associate at Gopuff, you will be responsible for picking and packing items for dispatch to customers, ensuring that orders are fulfilled accurately and efficiently. You will receive and unpack pallets of products from vendors, verifying that the physical inventory count matches the purchase order or invoice, and resolving any discrepancies that may arise. Your role will also involve managing inventory and re-shelving canceled orders to maintain an organized sales floor and overall facility.
You will be tasked with cleaning and organizing the sales floor, managing waste and spoilage through strict compliance with FIFO practices. Additionally, you will contact customers regarding substituted or out-of-stock items, ensuring that they are informed and satisfied with their orders. Throughout your shifts, you will handle, scan, and move products in a safe and well-organized manner, utilizing carts, pallet jacks, dollies, and other equipment as needed. You will also be required to work in freezer locations periodically, demonstrating your adaptability and commitment to the role.
What we offer
Gopuff offers a dynamic work environment where you can grow and develop your skills in operations. You will be part of a team that values collaboration and innovation, working together to reshape the world of retail. The company encourages you to apply even if your experience doesn't match every requirement, as they believe in the potential of every individual to contribute to their mission. Join Gopuff and be a part of a team that is dedicated to providing everyday essentials to customers, day and night, rain or shine.
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