Site Reliability Engineer • Principal

Who you are

You have extensive experience in site reliability engineering, with a strong focus on building and maintaining high-availability systems. Your background includes designing self-healing systems that leverage AI and machine learning to predict and prevent incidents before they occur. You understand the importance of reliability in a marketplace environment and are passionate about creating seamless experiences for users.

You possess a deep understanding of infrastructure as code principles and have hands-on experience with automation tools. Your ability to collaborate with cross-functional teams allows you to effectively communicate technical concepts to non-technical stakeholders. You thrive in environments that encourage innovation and are eager to take risks to achieve results.

What you'll do

In this role, you will architect and maintain self-healing systems that meet availability targets of 99.9% or higher. You will utilize AI and machine learning techniques to automate infrastructure management, ensuring that systems are resilient and capable of handling millions of daily interactions. Your responsibilities will include monitoring system performance, conducting incident response, and implementing best practices for reliability engineering.

You will lead initiatives to modernize Groupon's global platform, driving the transition from reactive maintenance to proactive, predictive reliability. Collaborating closely with engineering teams, you will influence the design and implementation of new features that enhance system reliability and performance. Your expertise will be crucial in shaping the future of Groupon's technology stack and ensuring that local businesses can thrive in a competitive landscape.

What we offer

Groupon provides a hybrid work model that allows you to balance your professional and personal life. You will be part of a culture that values innovation and rewards risk-taking, giving you the autonomy to make a meaningful impact. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products.