Customer Operations • Entry-Level

Who you are

You are a recent graduate eager to start your career in a dynamic environment. You possess strong communication skills and a collaborative mindset, allowing you to work effectively with both clients and team members. You are detail-oriented and have a knack for understanding complex business questions, which enables you to identify the right experts for each client. You thrive in a fast-paced setting and are motivated by the opportunity to contribute to a team that values excellence and mentorship. You are open to learning and growing within the organization, seeking guidance from experienced colleagues to enhance your project management and customer service skills.

What you'll do

As a Client Service Associate, you will play a vital role in connecting Guidepoint’s clients with the experts they need to make informed business decisions. You will work closely with Project Managers to develop strategies that satisfy each client’s project requests. Utilizing various resources such as LinkedIn, press releases, and case studies, you will identify and recruit new experts into our extensive network of over 1,750,000 Guidepoint Advisors. Your ability to understand each client’s unique business questions will be crucial in determining which experts are best suited to provide the necessary insights. You will also engage in hands-on leadership opportunities that will help you develop your career and provide pathways for upward mobility within Guidepoint.

What we offer

Guidepoint is committed to your career growth and offers a supportive environment where you can thrive. You will receive built-in mentorship to help you improve your skills and deliver excellent results for clients. The company fosters a team-oriented and collaborative culture, ensuring that you feel valued and empowered in your role. Additionally, you will have the chance to gain exposure to a wide range of industries and disciplines, enhancing your professional development. The position offers a competitive base salary of $70,000, along with eligibility for an annual discretionary bonus based on performance. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate.