Customer Operations • Entry-Level

Who you are

You are an entry-level professional eager to start your career in client services. You possess strong communication skills and are comfortable using various resources to connect clients with the right experts. You thrive in a collaborative environment and are committed to delivering exceptional service to clients. You understand the importance of diversity and inclusion in the workplace and are excited to contribute to a welcoming environment.

What you'll do

As a Client Service Associate at Guidepoint, you will be responsible for reviewing and analyzing client research requests. You will utilize a range of resources to identify the most relevant subject matter experts across different geographies and industries. Your role will involve recruiting new Advisors to join the Guidepoint network by effectively communicating the value of their expertise for specific projects. You will screen experts for their suitability and create professional profiles to facilitate connections between clients and Advisors. As you master these core skills, you will gain exposure to more complex project and client relationship management tasks, paving the way for future growth into Research Manager and Project Manager roles.

What we offer

At Guidepoint, we offer a dynamic work environment where you can develop your skills and grow your career. You will have the opportunity to work with a diverse team and contribute to meaningful projects that help clients make informed business decisions. We are committed to providing a supportive and equitable workplace, ensuring that all employees feel valued and included. Join us to be part of a team that is dedicated to delivering the best service in the industry.