About Guidepoint
Connecting you with expert insights on demand
Key Highlights
- Headquartered in New York City with a global presence
- Serves over 1,000 clients, including Fortune 500 companies
- Access to a network of 500,000+ expert advisors
- Raised over $60 million in funding since inception
Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...
π Benefits
Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...
π Culture
Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...
Client Service Associate β’ Entry-Level
Guidepoint β’ Phoenix - Hybrid
Overview
Guidepoint is hiring a Client Service Associate to connect clients with subject-matter experts for informed business decisions. You'll work closely with Project Managers and utilize various research tools. This position is ideal for those looking to develop core business skills in a collaborative environment.
Job Description
Who you are
You are a team-oriented and collaborative individual who thrives in a fast-paced environment. You possess strong communication skills and are eager to learn and grow within the Client Service team. You understand the importance of connecting clients with the right experts and are committed to delivering excellent results. You are detail-oriented and can manage multiple tasks effectively while maintaining a focus on client satisfaction. You are open to mentorship and are looking for opportunities for upward mobility in your career. You are passionate about understanding client needs and translating them into actionable strategies.
What you'll do
As a Client Service Associate, you will work closely with Project Managers to develop strategies that satisfy each client project request. You will take the time to understand your clientβs unique business questions and identify the experts who can best provide the answers. Utilizing platforms like LinkedIn, press releases, and case studies, you will identify and recruit new experts into our network of over 1,750,000 Guidepoint Advisors. You will play a vital role in ensuring that clients receive timely and relevant information to inform their business decisions. Your role will involve conducting research projects on behalf of major financial institutions, providing you with exposure to a wide range of industries and disciplines. You will also contribute to creating policies that foster an equitable and welcoming environment for all community members.
What we offer
Guidepoint offers a supportive work environment with built-in mentorship to help you drive and improve your project work and customer service skills. You will have hands-on leadership to guide your career development and provide opportunities for upward mobility within the company. The position is hybrid, allowing you to work from our Phoenix office while also having the flexibility to work remotely. The base salary for this role is $55,000, and you will be eligible for an annual discretionary bonus based on performance.
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