Product Manager • Senior

Who you are

You have 5+ years of experience in product management, particularly in strategy roles where you've successfully led product initiatives that align with customer needs and business goals. Your background includes working closely with cross-functional teams, ensuring that product decisions are informed by data and customer insights. You excel at translating complex customer requirements into actionable product strategies that drive growth and enhance user satisfaction.

You are adept at analyzing key performance metrics such as order rates and customer retention, using this data to inform your strategic decisions. Your ability to build clear commercial briefs allows you to effectively communicate product opportunities to stakeholders, ensuring alignment across the organization. You thrive in collaborative environments and are skilled at managing relationships with various teams, including Culinary, Marketing, and Operations.

Desirable

Experience in the food or e-commerce industry is a plus, as is familiarity with product personalization techniques. You have a strong understanding of customer behavior and can leverage this knowledge to create innovative product offerings that resonate with users. Your strategic mindset is complemented by a hands-on approach, allowing you to contribute to the execution of product initiatives while maintaining a focus on long-term goals.

What you'll do

As the Senior Product Strategy Manager at HelloFresh, you will lead the strategy and performance of our product offerings across Australia and New Zealand. Your role will involve driving key product decisions that shape our menu and product formats, ensuring that we meet and exceed customer expectations. You will collaborate with various teams to bring new product initiatives to life, balancing customer value with operational feasibility and cost efficiency.

You will own core product metrics and conduct structured business reviews to assess performance and identify areas for improvement. Your insights will help shape the product roadmap, guiding the development of new features and enhancements that drive customer satisfaction and business growth. You will also be responsible for aligning senior stakeholders on product strategies, ensuring that everyone is on the same page regarding our goals and priorities.

What we offer

HelloFresh provides a competitive salary and employee benefits, including discounts on our products. We foster a hybrid working environment that allows for flexibility while ensuring collaboration and engagement among team members. You will have the opportunity to work in a dynamic team that values innovation and customer-centricity, contributing to a mission that aims to make meal preparation enjoyable and accessible for everyone.