Production Supervisor • Mid-Level

Who you are

You are a detail-oriented individual with experience in production management, capable of overseeing production flow and scheduling effectively. Your analytical mindset allows you to identify and solve problems efficiently, ensuring that production plans are executed flawlessly. You understand the importance of maintaining high standards of Good Manufacturing Procedures and are committed to creating a safe work environment. You thrive in a collaborative setting, working closely with the Operations team to drive customer satisfaction through low error rates and high-quality standards. You are adaptable and can manage multiple tasks while adhering to strict timelines. You possess excellent communication skills, enabling you to convey production issues and track metrics effectively.

What you'll do

In this role, you will be responsible for creating weekly production documents for receiving, staging, production, and shipping. You will ensure that production plans are executed and that any issues are communicated and tracked. Your focus will be on driving customer experience by maintaining low error rates on ingredient quality and ensuring timely shipments. You will collaborate with the Operations team to build and implement cost-effective production techniques. Monitoring the production plan, start-times, and daily activities will be part of your daily responsibilities. You will also conduct daily 5S processes to maintain organization and cleanliness in the production facility. Your role will involve reviewing customer error calls related to production to measure and track quality, accuracy, and pick metrics, identifying trends to improve performance.

What we offer

HelloFresh offers a competitive salary range of $53,000 to $63,000 CAD. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational efficiency. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in our mission to deliver fresh ingredients and recipes to our customers, making cooking enjoyable and accessible for everyone.