Systems Engineer • Mid-Level

Who you are

You have experience in systems engineering, particularly in warehouse management systems, and understand the intricacies of fulfillment operations. You are adept at providing real-time support for systems and can identify opportunities for operational improvement. Your analytical skills allow you to develop dashboards for system analysis and monitoring, ensuring that all processes run smoothly. You are proactive in reporting incidents and raising health and safety concerns, contributing to a safe working environment.

You thrive in a collaborative environment, working cross-functionally with key stakeholders to ensure that warehouse operations are efficient and effective. Your communication skills enable you to serve as the first point of contact for system-related inquiries, and you are comfortable discussing technical issues with both technical and non-technical team members. You are committed to continuous learning and improvement, always seeking ways to enhance your skills and knowledge in warehouse systems.

Desirable

Experience with automated production systems or similar environments is a plus. Familiarity with data analysis tools and techniques will help you excel in this role. A background in project management or process improvement methodologies would also be beneficial, as you will be involved in recommending and implementing change controls.

What you'll do

In this role, you will provide first-level support for the Warehouse Management System (WMS) and Warehouse Control System (WCS) at HelloFresh's automated production site in Derby. You will be responsible for identifying and resolving system-related inquiries, ensuring that operations run smoothly. Your role will involve developing dashboards to enable system analysis and monitoring, allowing for real-time insights into warehouse performance.

You will work closely with various teams to recommend and implement operational improvements, defining local reporting requirements to enhance efficiency. Your ability to evaluate software continuously will be crucial in maintaining optimal system performance. You will also be responsible for reporting incidents immediately and actively raising health and safety-related concerns to your Line Manager, contributing to a safe and secure working environment.

As part of a new warehouse software implementation team, you will collaborate with key stakeholders to ensure that all systems are integrated effectively. Your insights and recommendations will play a vital role in shaping the future of warehouse operations at HelloFresh. You will also have the opportunity to support the German facility in Barleben occasionally, broadening your experience and exposure to international operations.

What we offer

HelloFresh offers a range of benefits to support your well-being and work-life balance. You will enjoy a significant discount on HelloFresh or Green Chef boxes, free onsite parking, and a gym membership. Additionally, we provide Bupa private medical insurance, including dental and family cover options, and a nursery support scheme that can save you up to 40% on nursery fees.

You will have the chance to earn up to £500 through our Referral Program and participate in our electric vehicle scheme and cycle-to-work scheme. We also offer group life assurance and a company pension scheme to secure your financial future. Our commitment to mental health is reflected in our employee assistance program and the presence of mental health first aiders within the company. You will also have the opportunity to engage with our Employee Resource Groups, which focus on various aspects of diversity and inclusion within the workplace.