Support Engineer • Mid-Level

Who you are

You are a dedicated professional with a passion for sports science and a strong desire to support athletes and coaches in their performance journey. You thrive in a collaborative environment and enjoy working directly with users to resolve complex issues. Your ability to communicate effectively and build relationships with customers is key to your success in this role. You are eager to learn and grow within the sports technology field, and you understand the importance of monitoring internal and external load variables in athlete performance. You are familiar with the WIMU advanced athlete monitoring ecosystem and are excited to help increase product knowledge among users in the Latin America region.

What you'll do

In this role, you will be responsible for handling customer inquiries and providing support related to human performance. You will monitor internal and external load variables to ensure that users are getting the most out of the WIMU system. You will work closely with high-performing universities, national governing bodies, and professional sports organizations in Mexico to enhance their understanding of our products. Your role will involve educating users on best practices and helping them leverage our technology to improve their teams' performance. You will also collaborate with internal teams to provide feedback on user experiences and contribute to product improvements.

What we offer

Hudl offers a supportive work environment where you can thrive and grow in your career. You will have the opportunity to work with a talented team that is passionate about sports and technology. We believe in fostering a culture of learning and collaboration, and we encourage you to apply even if your experience doesn't match every requirement. Join us in making a lasting impact on the world of sports.