About Insify
Simplifying business insurance for entrepreneurs and SMEs
Key Highlights
- Raised $48.5 million in Series A funding
- Covers over 1,500 professions with digital insurance products
- Headquartered in Amsterdam with a remote-friendly culture
- Focused on underserved new businesses in the B2B insurance market
Insify, headquartered in Amsterdam, is a fintech company focused on simplifying business insurance for entrepreneurs and SMEs. With over $48.5 million raised in Series A funding, Insify offers a suite of end-to-end digital insurance products that cover more than 1,500 professions. The company aims t...
🎁 Benefits
Employees enjoy a remote-friendly culture with a hip Amsterdam office, a permanent full-time position, and a high degree of autonomy. Insify offers co...
🌟 Culture
Insify fosters a unique culture focused on agility and innovation in the B2B insurance space. The company values autonomy and ownership, allowing empl...
Overview
Insify is hiring a Werkstudent Customer Support to enhance customer experience in the insurance sector. You'll assist customers via email, chat, and phone while contributing to product and process improvements. This role is ideal for those looking to grow professionally in a dynamic environment.
Job Description
Who you are
You are a proactive individual eager to provide exceptional customer service and enhance the customer experience at Insify. You understand the importance of quick, fair, and human interactions in the insurance industry, and you are committed to exceeding customer expectations through quality service. You thrive in a collaborative environment and are excited about contributing to the improvement of products and processes from the customer's perspective. You are looking for a role that offers professional growth and the opportunity to make a real impact in the insurance market.
What you'll do
As a Customer Support Expert, you will assist customers through various channels including email, chat, and phone. Your primary responsibility will be to ensure that customers have an exceptional experience with Insify, addressing their inquiries and concerns promptly and effectively. You will continuously seek ways to improve the customer experience, contributing valuable insights that help shape the company's offerings. You will work closely with the team to elevate the customer service standards in the insurance industry, ensuring that every interaction reflects Insify's commitment to quality and fairness.
What we offer
At Insify, you will be part of a team that is dedicated to innovating the insurance market for entrepreneurs. We provide a supportive environment where your contributions are valued, and you have the opportunity to grow professionally. Join us in transforming the way insurance is delivered, making it faster, simpler, and more accessible for today's entrepreneurs.
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