Account Executive • Mid-Level

Who you are

You have a proven track record in sales, particularly in the enterprise sector, with at least 3-5 years of experience driving revenue growth and building strong client relationships. Your ability to understand complex customer needs and articulate the value of innovative solutions sets you apart. You thrive in a fast-paced environment and are eager to take ownership of your sales strategy, demonstrating creativity and initiative in your approach.

Your experience with AI-driven products or customer service solutions is a significant advantage, as you understand the transformative impact these technologies can have on businesses. You are a strong communicator, capable of engaging with stakeholders at all levels, and you possess the skills to negotiate effectively and close deals. You are motivated by results and have a passion for helping businesses improve their customer experiences.

Desirable

Experience in the tech industry, particularly with SaaS products, is a plus. Familiarity with CRM tools and sales methodologies will help you excel in this role. You are adaptable and open to learning, always looking for ways to enhance your skills and knowledge in the field.

What you'll do

As an Account Executive at Intercom, you will be responsible for driving the sales of Fin, our cutting-edge AI customer service agent. You will engage with enterprise clients, understanding their unique challenges and demonstrating how our solutions can revolutionize their customer support strategies. Your role will involve conducting product demonstrations, crafting tailored proposals, and managing the sales pipeline from prospecting to closing.

You will collaborate closely with the marketing and product teams to ensure alignment on messaging and product features, providing feedback from clients to help shape future developments. Your ability to build and maintain strong relationships with clients will be crucial, as you will act as their primary point of contact throughout the sales process.

In addition to direct sales activities, you will participate in industry events and networking opportunities to promote Intercom's solutions and expand your professional network. You will also track your sales performance against targets, using data to inform your strategies and improve your results.

What we offer

At Intercom, we offer a dynamic work environment where innovation is at the forefront of everything we do. You will have the opportunity to work with a talented team that is passionate about transforming customer service through AI. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to help businesses deliver incredible customer experiences and be part of a company that is setting new standards in the industry.