People Analyst • Mid-Level

Who you are

You have experience in managing HRIS platforms and a strong understanding of HR processes — your curiosity drives you to explore system enhancements that can improve data accuracy and reporting capabilities. You are motivated and detail-oriented, ensuring that the systems you manage operate at peak performance. Your ability to collaborate with various stakeholders makes you an effective communicator, capable of providing technical support and guidance.

You understand the importance of data security and accuracy in HR systems — your analytical skills allow you to identify areas for improvement and implement solutions that enhance the overall efficiency of HR operations. You thrive in environments that require you to adapt to evolving organizational needs, and you are committed to delivering incredible value to your team and the company.

What you'll do

As a People Systems Analyst at Intercom, you will be responsible for managing and maintaining the HRIS platform, ensuring its optimal performance and leveraging its capabilities to streamline HR processes. You will collaborate with various stakeholders across the organization to understand their needs and provide technical support as required. Your role will involve implementing system enhancements that align with the organization's evolving HR requirements, ultimately enhancing HR data accuracy, security, and reporting capabilities.

You will play a pivotal role in the Enterprise Systems team, contributing to the overall mission of Intercom to provide incredible customer experiences. Your work will directly impact the efficiency of HR operations, allowing the organization to operate at the standards of a high-performing, high-growth, scalable company. You will be expected to stay updated on industry best practices and emerging technologies that can further enhance the HRIS platform and its functionalities.

What we offer

Intercom offers a dynamic work environment where you can grow your skills and make a significant impact on the organization. You will have the opportunity to work with a talented team dedicated to pushing boundaries and delivering value. The company values collaboration and encourages you to apply even if your experience doesn't match every requirement. You will be part of a mission-driven organization that is setting the new standard for customer service, and your contributions will be recognized and valued.