People Analyst • Mid-Level

Who you are

You are an experienced and motivated People Systems Analyst with a strong background in managing HRIS platforms. You understand the importance of data accuracy and security in HR processes and are eager to leverage technology to enhance operational efficiency. You have a collaborative mindset, working effectively with various stakeholders to meet the evolving needs of the organization. Your curiosity drives you to explore new system enhancements that can improve HR functionalities and user experiences.

You possess a keen analytical mindset, allowing you to assess HR data and reporting capabilities critically. You are detail-oriented, ensuring that all HR processes are streamlined and optimized for performance. Your technical support skills enable you to troubleshoot issues effectively and provide solutions that enhance the overall HRIS experience for users. You are committed to continuous improvement and are always looking for ways to enhance the systems you manage.

What you'll do

In this role, you will be responsible for managing and maintaining Intercom's HRIS platform, ensuring it operates at peak performance. You will collaborate with various teams to identify HR needs and implement system enhancements that align with organizational goals. Your role will involve providing technical support to users, addressing any issues that arise, and ensuring that the HRIS is utilized effectively across the organization.

You will play a pivotal role in enhancing HR data accuracy and security, ensuring that sensitive information is protected while being accessible to authorized personnel. You will also be responsible for generating reports that provide insights into HR metrics, helping the organization make informed decisions based on data. Your contributions will be essential in driving the efficiency of HR processes and supporting the overall mission of Intercom to deliver exceptional customer experiences.

What we offer

Intercom offers a dynamic work environment where you can grow your skills and make a significant impact on the organization. You will be part of a team that values innovation and collaboration, working together to push boundaries and deliver incredible value to customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.