Intercom

About Intercom

The customer communications platform that personalizes engagement

🏢 Tech👥 1001+ employees📅 Founded 2011📍 Financial District, San Francisco, CA💰 $240.8m3.6
B2BEnterpriseCommunicationCustomer serviceSaaSAutomation

Key Highlights

  • Over 25,000 customers including Amazon, Meta, and Atlassian
  • Reaches 600 million end users monthly
  • $240.8 million raised in Series C funding
  • Headquartered in San Francisco, CA with 1001+ employees

Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...

🎁 Benefits

Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...

🌟 Culture

Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...

Intercom

People Analyst Mid-Level

IntercomLondon

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Overview

Intercom is seeking a People Systems Analyst to manage and maintain their HRIS platform, ensuring optimal performance and streamlining HR processes. This role requires collaboration with various stakeholders and technical support to enhance HR data accuracy and reporting capabilities.

Job Description

Who you are

You are an experienced People Systems Analyst with a strong background in managing HRIS platforms. You have a keen eye for detail and a passion for enhancing HR processes through technology. Your curiosity drives you to explore new ways to leverage systems for better performance and efficiency. You thrive in collaborative environments, working closely with various stakeholders to understand their needs and provide effective solutions. You are motivated by the opportunity to make a significant impact on the HR function within a high-growth company. You understand the importance of data accuracy and security in HR systems and are committed to maintaining high standards in these areas.

What you'll do

In this role, you will be responsible for managing and maintaining Intercom's HRIS platform, ensuring it operates at peak performance. You will collaborate with HR teams to streamline processes and implement system enhancements that meet the evolving needs of the organization. Your technical support will be crucial in resolving issues and optimizing the use of the HRIS. You will also play a key role in enhancing HR data accuracy and reporting capabilities, providing insights that drive decision-making. Your contributions will help shape the future of HR at Intercom, enabling the company to deliver exceptional employee experiences.

What we offer

At Intercom, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technology and contribute to meaningful projects that impact the organization. We believe in fostering a culture of inclusivity and respect, where every team member's voice is heard and valued. Join us in our mission to transform customer experiences through AI-driven solutions.

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