Salesforce Engineer • Senior

Who you are

You have 5+ years of experience in Salesforce development, with a strong understanding of building scalable solutions that enhance business processes. Your expertise in designing and implementing Quote-to-Cash systems has equipped you with the skills to advise on transformational projects effectively. You are committed to maintaining a culture of quality and consistency within your team, ensuring that all projects meet high standards from inception to delivery. You thrive in collaborative environments, actively participating in discussions and contributing to the overall success of your team. Your ability to create observability in systems demonstrates your proactive approach to system health and performance. You are passionate about leveraging AI tools for rapid development, showcasing your adaptability to new technologies and methodologies.

Desirable

Experience with AI tools and their integration into Salesforce solutions would be a plus, as would familiarity with agile methodologies and project management practices. A background in customer service or CRM systems can enhance your contributions to the team.

What you'll do

As a Senior Salesforce Engineer at Intercom, you will be responsible for designing and implementing robust solutions within Salesforce to streamline the Quote-to-Order process. You will work closely with your team to execute transformational systems projects that improve operational efficiency and customer experience. Your role will involve actively participating in project planning and execution, ensuring that all deliverables align with the company's strategic goals. You will create observability in Quote-to-Cash systems, allowing for better monitoring and maintenance of system health. Your contributions will directly impact how Intercom conducts business, enabling the company to provide exceptional customer service through innovative technology.

What we offer

Intercom provides a dynamic work environment where you can grow your skills and make a significant impact on customer experiences. You will have the opportunity to work with cutting-edge technology and collaborate with a talented team dedicated to pushing boundaries. The company values speed and intensity in delivering value to customers, and you will be part of a culture that encourages innovation and excellence. Intercom also offers competitive compensation and benefits, fostering a supportive atmosphere for professional development and personal growth.