Software Engineering • Senior

Who you are

You have 5+ years of software engineering experience, particularly in building scalable systems that support business operations. You possess strong engineering skills and a curiosity for business processes, allowing you to tackle ambiguous problems and turn them into clear, scalable solutions. Your experience includes working with internal platforms and integrating data effectively to support various teams.

You are proficient in JavaScript and have experience with Salesforce, which enables you to design and maintain systems that enhance the efficiency of go-to-market teams. You understand the importance of collaboration and communication, working closely with stakeholders to ensure that technical solutions align with business needs.

You thrive in environments where you can contribute to the data layer, modeling and transforming data to create impactful solutions. Your analytical mindset helps you identify opportunities for improvement and implement changes that drive success.

Desirable

Experience with other internal platforms and tools that enhance business operations is a plus. Familiarity with data integration and modeling will further strengthen your candidacy. You are someone who enjoys continuous learning and is eager to stay updated with the latest technologies and methodologies in software engineering.

What you'll do

As a Senior Software Engineer on the GTM Systems team, you will design, build, and maintain scalable internal systems that support go-to-market workflows. You will collaborate with various stakeholders to translate fuzzy business needs into clear technical solutions, ensuring that the systems you develop are user-friendly and efficient.

You will contribute to the data layer by modeling, transforming, and integrating data from various sources, which is crucial for supporting the revenue teams at scale. Your role will involve working closely with cross-functional teams to ensure that the tools and systems you build align with the overall business strategy and objectives.

You will also be responsible for troubleshooting and optimizing existing systems, ensuring they operate smoothly and efficiently. Your ability to analyze complex problems and implement effective solutions will be key to your success in this role.

What we offer

Intercom offers a collaborative and innovative work environment where you can make a significant impact on customer experiences. You will have the opportunity to work with cutting-edge technologies and contribute to the development of AI-enhanced customer service solutions. The company values diversity and encourages applications from individuals with varied backgrounds and experiences. You will be part of a team that is dedicated to pushing boundaries and delivering incredible value to customers.