About Iterable
The growth marketing platform for engaging customers
Key Highlights
- Over 800 customers including DoorDash, Fender, and Calm
- Raised $342.2 million in Series D funding
- Headquartered in San Francisco, CA
- Investing in AI technologies for enhanced marketing solutions
Iterable is a leading growth marketing platform headquartered in the Financial District of San Francisco, CA. With over 800 customers including DoorDash, Fender, and Calm, Iterable focuses on optimizing cross-channel campaigns to enhance user engagement. The company has raised $342.2 million in fund...
🎁 Benefits
Iterable offers a comprehensive benefits package including paid parental leave, flexible PTO, a monthly employee wellness allowance, and a daily lunch...
🌟 Culture
Iterable fosters a culture centered on innovation and adaptability, focusing on leveraging AI to enhance marketing strategies. The company encourages ...
It Support • Entry-Level
Overview
Iterable is hiring an Associate IT Support Analyst to assist in providing technical support and ensuring smooth IT operations. This role is based in San Francisco with hybrid work options.
Job Description
Who you are
You are an entry-level IT professional eager to start your career in technical support. You have a foundational understanding of IT systems and a passion for helping others solve their technical issues. You thrive in collaborative environments and are committed to providing excellent customer service. You are adaptable and willing to learn new technologies and processes to enhance your skills and contribute to the team.
What you'll do
As an Associate IT Support Analyst, you will be responsible for assisting users with technical issues, troubleshooting hardware and software problems, and providing support for various IT systems. You will work closely with senior IT staff to learn best practices and gain hands-on experience in IT support. Your role will involve responding to support tickets, documenting solutions, and ensuring that all IT operations run smoothly. You will also have the opportunity to participate in projects aimed at improving IT services and user experiences.
What we offer
Iterable offers a dynamic work environment where you can grow your skills and advance your career in IT. You will be part of a supportive team that values collaboration and innovation. We provide opportunities for professional development and encourage you to take on new challenges. Our culture promotes diversity and inclusion, ensuring that all voices are heard and valued. Join us in shaping the future of customer engagement while building a fulfilling career in IT.
Interested in this role?
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