About Jamf
Empowering IT to manage Apple devices effortlessly
Key Highlights
- Over 40,000 customers including NASA and the University of California
- Headquartered in Minneapolis, Minnesota
- Approximately 1,500 employees focused on Apple device management
- $200M raised in funding from investors like Summit Partners
Jamf is a leading software company headquartered in Minneapolis, Minnesota, specializing in Apple device management. Their flagship product, Jamf Pro, is utilized by over 40,000 organizations worldwide, including major clients like NASA and the University of California. With a workforce of approxima...
🎁 Benefits
Jamf offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning and developm...
🌟 Culture
Jamf fosters a culture that prioritizes innovation and customer success, with a strong emphasis on collaboration and support for Apple technology. The...
Customer Success Manager • Mid-Level
Overview
Jamf is hiring an Enterprise Customer Success Manager to oversee a strategic book of large enterprise accounts and ensure successful Apple deployment. This role requires strong relationship-building skills and a focus on customer engagement and retention.
Job Description
Who you are
You have a proven track record in customer success management, ideally with experience in enterprise environments. You excel at building relationships with senior leaders and stakeholders, ensuring that customers realize the full value of their solutions. Your communication skills are top-notch, allowing you to advocate effectively for customer needs across various teams. You understand the importance of customer engagement and retention, and you are passionate about helping clients succeed with their technology deployments. You thrive in a flexible work environment and value work-life balance, aligning with Jamf's culture of respect and trust.
What you'll do
As an Enterprise Customer Success Manager at Jamf, you will take ownership of a strategic book of large enterprise accounts. Your primary responsibility will be to ensure successful deployment of Apple solutions within the Jamf product suite. You will forge deep relationships with customers' senior leaders and decision-makers, driving proactive engagements and business reviews. Your role will involve advocating for customer needs and resources, ensuring they receive measurable value from their Jamf solutions. You will work cross-functionally with various teams to support customers throughout their journey, from onboarding to value realization. You will also be responsible for providing feedback to internal teams based on customer interactions, helping to shape product development and service improvements.
What we offer
At Jamf, we offer a supportive and flexible work environment that prioritizes work-life balance. You will be part of a culture that values respect and trust, allowing you to thrive in your role. We encourage you to apply even if your experience doesn't match every requirement, as we believe in empowering our employees to be their best selves. Join us in helping customers succeed with Apple technology and be part of a team that is dedicated to making a positive impact.
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