Professional Services Engineer • Senior

Who you are

You have a strong background in professional services, with a focus on customer support and implementation of technology solutions. Your experience includes working with clients to enhance their workflows and ensure they fully utilize product features. You are adept at delivering both remote and on-site services, and you thrive in environments that require high levels of customer interaction and technical expertise.

You understand the importance of user adoption and customer loyalty, and you have a proven track record of assisting clients through initial implementations and integrations. Your ability to communicate effectively with end-users and provide tailored solutions is one of your key strengths. You are comfortable conducting live, instructor-led training sessions, whether in a virtual environment or classroom setting.

What you'll do

As a Senior Professional Services Engineer at Jamf, you will be responsible for delivering exceptional services and support to our customers. You will assist with the implementation and integration of Jamf products, focusing on organizations with complex environments or high security requirements. Your role will involve working closely with clients to enhance their workflows and ensure they are getting the most out of our products.

You will provide first-hand assistance to end-users, guiding them through all phases of the implementation process. This includes conducting training sessions and offering ongoing support to ensure successful user adoption. You will also be involved in creating custom solutions tailored to meet the specific needs of our clients, which will help foster long-term customer loyalty.

What we offer

At Jamf, we pride ourselves on our open and flexible culture that emphasizes respect and trust. We believe in maintaining a healthy work-life balance while ensuring our employees feel connected and supported. You will have the opportunity to work in a thriving environment where your contributions directly impact the success of our customers and the company as a whole. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.