About Jane App
Streamlining health management for practitioners everywhere
Key Highlights
- Over 10,000 practitioners using Jane.app
- $20M raised to enhance platform capabilities
- Headquartered in North Vancouver, BC, Canada
- Offers telehealth appointments and payment processing
Jane.app is a comprehensive health and wellness practice management platform headquartered in North Vancouver, British Columbia. With features like online booking, scheduling, insurance management, and telehealth appointments, Jane serves over 10,000 practitioners across various health sectors. The ...
🎁 Benefits
Jane.app offers competitive salaries, equity options, flexible remote work policies, and generous PTO. Employees also benefit from a learning budget t...
🌟 Culture
Jane.app fosters a remote-friendly culture that prioritizes work-life balance and inclusivity. The company values user feedback to continuously improv...
Skills & Technologies
Overview
Jane App is hiring a Staff Product Designer to redefine their onboarding strategy and enhance customer experiences. You'll work with design tools like Figma to create impactful onboarding processes. This role requires experience in product design and a focus on user experience.
Job Description
Who you are
You are a seasoned product designer with a strong focus on user experience, particularly in onboarding processes. With a proven track record of designing intuitive and engaging user experiences, you understand the importance of making a product feel easy to learn and valuable from the start. You thrive in environments that allow for creativity and exploration, and you are comfortable navigating ambiguity to find the best solutions for users.
You have experience working closely with cross-functional teams, including product managers and engineers, to ensure that design decisions align with business goals and user needs. Your ability to communicate effectively and collaborate with others is one of your key strengths, allowing you to influence product direction and drive activation and retention strategies.
What you'll do
In this role, you will lead the redesign of Jane's onboarding strategy, focusing on creating seamless experiences for new users. You will analyze user feedback and data to identify pain points in the onboarding process and develop solutions that enhance user engagement and satisfaction. Your work will directly impact how clinics interact with Jane, setting them up for long-term success.
You will collaborate with the product design team to create wireframes, prototypes, and high-fidelity designs that reflect the vision for onboarding. You will also conduct user research and usability testing to validate design concepts and iterate based on findings. Your insights will help shape the overall product strategy and contribute to Jane's growth as a product-led organization.
What we offer
At Jane, we value flexibility and work-life balance, allowing you to design your days in a way that suits your lifestyle. You will be part of a supportive team that encourages personal and professional growth, providing opportunities to take on ambitious projects that challenge you. We believe in fostering a culture of high standards combined with genuine humanity, ensuring that our work environment is both productive and enjoyable.
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