US Insurance Expert • Mid-Level

Who you are

You have extensive experience in the Revenue Cycle, particularly in navigating the complexities of US insurance billing. Your background equips you to educate and support both internal teams and customers effectively, ensuring they can manage insurance processes with confidence. You thrive in collaborative environments, where clear communication and a commitment to continuous improvement are paramount. Your ability to tackle complex cases and create valuable content will make you a key resource within the organization.

You are passionate about helping healthcare practitioners streamline their operations, and you understand the unique challenges they face in the insurance landscape. Your expertise allows you to elevate the support and training provided to both customers and team members, fostering a culture of learning and growth. You are excited about the opportunity to contribute to a mission-driven company that values the healthcare community.

What you'll do

As the US Insurance Expert at Jane, you will play a pivotal role in enhancing the insurance billing experience for our customers. You will leverage your deep knowledge of the Revenue Cycle to provide guidance and support, ensuring that both our team and our clients can navigate the complexities of insurance billing with ease. Your responsibilities will include developing educational materials, conducting training sessions, and serving as the go-to authority for complex billing cases. You will collaborate closely with various teams to align our efforts and improve the overall customer experience.

You will also be involved in content creation, developing resources that empower our customers to understand and manage their insurance processes effectively. Your insights will help shape the training programs and support materials that are essential for our team's success. By fostering a culture of continuous improvement, you will contribute to Jane's mission of simplifying the lives of healthcare practitioners and their patients.

What we offer

At Jane, we are committed to creating a supportive and inclusive work environment. As a remote-first company, we offer flexibility in your work arrangements, allowing you to balance your professional and personal life effectively. You will have the opportunity to work alongside a talented team that is dedicated to making a positive impact in the healthcare community. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to help the helpers and make a difference in the lives of healthcare practitioners and their patients.