Jumio

About Jumio

Secure identity verification for a digital world

🏢 Tech👥 251-1K📅 Founded 2010📍 Palo Alto, California, United States

Key Highlights

  • Over 1,500 enterprise customers including Airbnb & Mastercard
  • $100M+ raised from investors like ForgePoint Capital
  • Headquartered in Palo Alto, California
  • Specializes in identity verification and fraud prevention

Jumio, headquartered in Palo Alto, California, specializes in end-to-end identity verification and authentication solutions, serving over 1,500 customers including major brands like Airbnb and Mastercard. With a focus on combating fraud and ensuring compliance, Jumio has raised over $100 million in ...

🎁 Benefits

Employees enjoy competitive salaries, equity options, flexible remote work policies, and generous PTO, including parental leave....

🌟 Culture

Jumio fosters a results-driven culture that prioritizes innovation in identity verification technology, encouraging teams to adapt quickly to the evol...

Jumio

Solutions Engineer Mid-Level

JumioSingapore

Apply Now →

Overview

Jumio is hiring a Solutions Engineer to provide technical and functional expertise for their next-gen Jumio Platform. You'll collaborate with various teams to enhance customer satisfaction and drive revenue growth. This role requires strong communication and technical presentation skills.

Job Description

Who you are

You have a strong background in technical sales or solutions engineering, with a focus on customer engagement and satisfaction. Your ability to communicate complex technical concepts clearly and effectively is one of your key strengths. You thrive in collaborative environments, working closely with sales, product, and engineering teams to deliver exceptional customer experiences. You understand the importance of pre-sales activities and are skilled at leading technical presentations that resonate with clients. Your experience in onboarding and integrating solutions for enterprise clients sets you apart as a subject matter expert in your field.

Desirable

Experience in identity verification technology or risk management solutions is a plus. Familiarity with API integrations and mobile SDKs will enhance your ability to support customers effectively. A proactive approach to problem-solving and a keen interest in customer success will help you excel in this role.

What you'll do

As a Solutions Engineer at Jumio, you will lead pre-sales activities, engaging with potential clients to understand their needs and demonstrate how Jumio's solutions can meet those requirements. You will create and deliver customer-facing technical presentations, showcasing the capabilities of our products. Your role will involve collaborating with the Bid Management team to complete solution proposals, RFPs, and RFIs, ensuring that our offerings are tailored to client specifications. You will also manage the onboarding process for enterprise clients, guiding them through the integration of our solutions into their existing systems. Your contributions will directly impact the sales team's effectiveness and the overall growth of the company.

What we offer

At Jumio, we provide a dynamic work environment where you can grow your career while making a significant impact. You will have the opportunity to work with cutting-edge technology in the identity verification space, collaborating with a talented team of professionals. We value innovation and encourage you to bring your ideas to the table. Our commitment to customer satisfaction drives our success, and you will play a crucial role in that mission. We offer competitive compensation and benefits, along with opportunities for professional development and advancement within the company.

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