Account Manager • Mid-Level

Who you are

You are an enthusiastic and results-driven professional with a strong background in account management. You excel at identifying growth opportunities within existing accounts and have a proven track record of strengthening client relationships. Your ability to drive revenue growth through strategic account management sets you apart in your field. You understand the importance of customer satisfaction and are committed to going above and beyond for your clients. You thrive in a fast-paced environment and are eager to contribute to the success of your team and organization.

Desirable

Experience in the IT infrastructure and security management sector is a plus, as is familiarity with Managed Service Providers (MSPs). You are comfortable working with diverse clients across various industries and can adapt your approach to meet their unique needs. A proactive mindset and excellent communication skills will help you succeed in this role.

What you'll do

In this role, you will proactively engage with current customers to identify upsell and cross-sell opportunities. You will work closely with clients to understand their needs and provide tailored solutions that drive business success. Your responsibilities will include developing strategic account plans, conducting regular check-ins with clients, and ensuring they are satisfied with Kaseya's services. You will collaborate with internal teams to address client concerns and enhance service delivery. Additionally, you will track account performance metrics and report on growth initiatives to management. Your efforts will directly contribute to Kaseya's mission of providing top-notch IT solutions and driving sustained business success.

What we offer

Kaseya offers a dynamic work environment where you can grow your career while making a significant impact on our clients' success. We provide competitive compensation and opportunities for professional development. Our culture encourages collaboration and innovation, allowing you to thrive in your role. Join us and be part of a company that is changing lives through technology and exceptional service.