About Klaviyo
The CRM platform for growth-focused B2C brands
Key Highlights
- Over 100,000 customers including Uncommon Goods & Chubbies
- $1B+ raised in funding with a $9.5B valuation
- Headquartered in Boston, MA with 1001+ employees
- Integrates marketing automation, analytics, and customer service
Klaviyo, headquartered in Boston, MA, is a leading CRM platform specifically designed for B2C brands. With over 100,000 customers, including notable names like Uncommon Goods and Chubbies, Klaviyo integrates marketing automation, analytics, and customer service into a single solution. The company ha...
🎁 Benefits
Klaviyo offers a comprehensive benefits package including private medical insurance, an employee stock purchase plan, company equity, generous parenta...
🌟 Culture
Klaviyo fosters a data-driven culture that emphasizes the integration of analytics and messaging to empower eCommerce brands. The company values innov...
Skills & Technologies
Overview
Klaviyo is hiring a Lead Product Manager for Product Operations to shape the future of their product lifecycle tools, leveraging AI technologies. You'll manage operational solutions for R&D teams in Boston, requiring strong leadership and collaboration skills.
Job Description
Who you are
You have a strong background in product management with a focus on operations, ideally with 5+ years of experience in a similar role. Your hands-on leadership style empowers teams to innovate and implement effective operational solutions. You understand the importance of leveraging AI technologies to enhance product lifecycle processes and are passionate about creating intuitive, lightweight operational models that drive efficiency.
You thrive in collaborative environments, working closely with R&D teams to optimize workflows and ensure successful execution of strategic initiatives. Your ability to communicate effectively across teams fosters a culture of transparency and trust, enabling you to champion innovative processes that avoid bureaucracy and enhance productivity.
What you'll do
As the Lead Product Manager for Product Operations at Klaviyo, you will directly manage and optimize operational solutions essential to our R&D teams. Your role will involve strategic planning, execution, and delivery of innovative product lifecycle tools, with a strong emphasis on hands-on implementation and iteration. You will design and champion AI-driven processes that are intuitive and lightweight, significantly increasing the velocity of our operations.
You will collaborate with cross-functional teams to identify opportunities for improvement and implement solutions that unlock Klaviyo's potential as a world-class, AI-first R&D organization. Your leadership will be crucial in shaping the future of our product operations, ensuring that our teams are equipped with the tools and processes they need to succeed.
What we offer
Klaviyo offers a dynamic work environment where your contributions will directly impact the company's growth and success. We value diversity and encourage applicants from all backgrounds to apply. Our hybrid work model allows for flexibility, with three days a week in our Boston office. Join us in empowering creators to own their own destiny and be part of a team that is committed to innovation and excellence.
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