About Kpler
Transforming trade with data-driven insights
Key Highlights
- Raised $220 million in funding for expansion
- Acquired five companies between 2022 and 2023
- Leader in commodity market data with ten times the revenue of competitors
- Headquartered in Etterbeek, Brussels with 201-500 employees
Kpler, headquartered in Etterbeek, Brussels, is a leader in providing data and analytics for the commodity trading industry. Founded in 2014, Kpler has raised $220 million in funding and has acquired five companies between 2022 and 2023 to enhance its offerings. The company serves a diverse range of...
🎁 Benefits
Kpler offers a flexible office policy allowing employees to choose between co-working spaces, office locations, or full remote work. Employees receive...
🌟 Culture
Kpler fosters a culture of innovation by leveraging advanced data technology to transform the traditionally archaic commodity trading industry. The co...
Overview
Kpler is hiring a Customer Success Intern to help clients navigate complex markets in commodities, energy, and maritime sectors. You'll assist customers in achieving their goals by understanding their needs and leveraging Kpler's offerings. This role is open to interns based in Singapore, London, or Dubai.
Job Description
Who you are
You are an enthusiastic individual eager to learn about customer success in the commodities, energy, and maritime sectors. You possess a strong desire to understand user needs and are excited about helping clients achieve their goals through Kpler's offerings. Your adaptability allows you to thrive in a dynamic environment where every day presents new challenges and opportunities for growth.
You have excellent communication skills, enabling you to engage effectively with clients and internal teams. Your ability to listen and empathize with users ensures that you can provide tailored support and insights. You are detail-oriented and organized, which helps you manage multiple tasks and prioritize effectively.
What you'll do
As a Customer Success Intern at Kpler, you will assist in understanding client needs and ensuring they derive maximum value from our platforms. You will work closely with the customer success team to gather feedback and insights that will help improve our offerings. Your role will involve supporting clients in navigating our tools and resources, ensuring they are equipped to make informed decisions.
You will participate in training sessions and workshops to enhance your knowledge of Kpler's products and services. This will enable you to provide informed support to clients and contribute to their success. You will also assist in documenting client interactions and feedback, which will be valuable for continuous improvement efforts within the team.
What we offer
Kpler provides a collaborative and supportive environment where you can learn and grow. You will have the opportunity to work alongside a diverse team of experts from various backgrounds, gaining insights into the complexities of global trade information. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a willingness to learn. This internship is a stepping stone into the world of customer success, offering you valuable experience in a fast-paced industry.
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