About LangChain
Empowering developers to build LLM applications effortlessly
Key Highlights
- Supports over 50,000 companies including Cohere & OpenAI
- Headquartered in San Francisco, CA
- Focus on AI/ML and developer tools
- Rapid application development from idea to production
LangChain is a leading platform for developing applications powered by large language models (LLMs), supporting over 50,000 companies including notable names like Cohere and OpenAI. Headquartered in San Francisco, LangChain offers tools that streamline the AI engineering lifecycle, enabling develope...
🎁 Benefits
LangChain offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
🌟 Culture
LangChain fosters a culture of innovation and agility, prioritizing rapid development cycles and a strong focus on AI technologies. The team values co...
Account Manager • Mid-Level
Overview
LangChain is seeking a Commercial Account Manager to drive customer adoption and retention. You'll manage the customer lifecycle and ensure clients realize the full value of LangChain's offerings. This role requires strong relationship-building skills and a focus on customer success.
Job Description
Who you are
You are a results-driven professional with a proven track record in account management, particularly in a technology or software environment. You excel at building lasting partnerships and have a deep understanding of customer needs and how to meet them. Your ability to communicate effectively and act as a trusted advisor sets you apart. You are focused on driving customer success and ensuring that clients realize the full value of the products and services they invest in. You have experience managing customer lifecycles and are adept at forecasting and meeting renewal and retention targets. You thrive in a collaborative environment and are motivated by the impact you have on customer satisfaction and business growth.
What you'll do
In this role, you will manage the entire customer lifecycle post-signature for a portfolio of commercial customers. You will be responsible for ensuring high retention rates by guiding customers through the adoption process and supporting them in realizing the full value of LangChain's offerings. You will develop and maintain a rolling forecast of your portfolio, consistently meeting or exceeding quarterly and annual renewal and net retention targets. As the primary commercial point of contact for your customers, you will act as a trusted advisor, helping them navigate their journey with LangChain. You will collaborate closely with cross-functional teams to address customer needs and drive usage, renewal, and expansion of their investment in our solutions. Your success will be directly measured by your impact on customer retention and net revenue retention.
What we offer
LangChain offers competitive compensation that includes a base salary and meaningful equity. You will also receive benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location, with on-target earnings ranging from $150K to $200K. We are committed to fostering a supportive and inclusive work environment where you can thrive and make a significant impact.
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