About Lindblad Expeditions
Explore the world sustainably with Lindblad Expeditions
Key Highlights
- Founded in 1979, a pioneer in expedition cruising
- Headquartered in New York City with a focus on sustainability
- Partners with National Geographic for unique travel experiences
- Offers intimate small ship expeditions to remote destinations
Lindblad Expeditions, headquartered in New York City, offers luxury adventure cruises that focus on small ship expeditions to remote and pristine destinations. With a commitment to sustainability and education, Lindblad partners with National Geographic to provide unique travel experiences that imme...
🎁 Benefits
Employees enjoy competitive salaries, comprehensive health benefits, and generous PTO. Lindblad Expeditions also offers travel perks, including discou...
🌟 Culture
Lindblad Expeditions fosters a culture of exploration and environmental stewardship, encouraging employees to engage with nature and promote sustainab...
Customer Support • Entry-Level
Overview
Lindblad Expeditions is hiring an Expedition Specialist - Reservations Agent to provide exceptional service and assist guests in planning their adventures. This role requires strong communication skills and a passion for expedition travel.
Job Description
Who you are
You are a self-motivated individual with a passion for travel and a commitment to providing exceptional customer service. You thrive in a role where you can help prospective guests learn about expedition travel and assist loyal past guests in planning their next adventure. Your ability to communicate effectively via calls and emails ensures that guests feel valued and informed throughout their journey with Lindblad Expeditions.
You understand the importance of follow-up and timely communication, reinforcing the brand promise to do 'Whatever It Takes' in your interactions with guests and travel partners. Your enthusiasm for expedition travel and dedication to guest satisfaction make you an ideal fit for this role.
What you'll do
As an Expedition Specialist, you will be the primary connection between guests and Lindblad Expeditions. Your responsibilities will include helping prospective guests understand the unique experiences available through expedition travel, welcoming back loyal guests, and assisting them in planning their next adventure. You will provide outstanding follow-up and ensure timely communication with guests via calls and emails, reinforcing the company's commitment to exceptional service.
You will play a critical role in closing sales and ensuring that guests experience the 'Exhilaration of Discovery' through a Lindblad voyage. Your ability to connect with guests and provide personalized service will be key to your success in this position.
What we offer
Lindblad Expeditions offers a dynamic work environment where you can grow your career in the travel industry. You will have the opportunity to work with a team of passionate individuals who share your love for exploration and adventure. The company is committed to providing a supportive and collaborative workplace, ensuring that you have the resources and training needed to excel in your role. Join us in creating unforgettable experiences for our guests as they embark on their journeys to some of the world's most remote and pristine locations.
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