LivePerson

About LivePerson

Transforming customer engagement with AI-driven conversations

🏢 Tech👥 1K-5K📅 Founded 1995📍 New York, New York, United States

Key Highlights

  • Public company (NASDAQ: LPSN) with strong market presence
  • Over 18,000 global brands including Verizon & Sephora
  • Raised $200M+ in funding with a focus on AI technology
  • Headquartered in New York City with a workforce of 1,500+

LivePerson is a leading provider of Conversational AI solutions, headquartered in New York, NY. Their platform enables businesses to engage customers through AI-powered chatbots and messaging tools, serving over 18,000 brands including major companies like Verizon and Sephora. With a workforce of ap...

🎁 Benefits

Employees enjoy competitive salaries, stock options, generous PTO policies, and a flexible remote work environment. LivePerson also offers a comprehen...

🌟 Culture

LivePerson fosters a culture of innovation and collaboration, emphasizing the importance of AI in transforming customer engagement. The company values...

Overview

LivePerson is hiring a Senior Backend Engineer to shape the future of AI-driven customer experiences. You'll work with Node.js and Python on the Conversational AI team. This position requires 8+ years of experience in a product-based IT company.

Job Description

Who you are

You have 8+ years of experience as a software engineer, particularly in backend development, and have a strong foundation in Node.js and Python. You thrive in environments where you can build innovative solutions from the ground up, and you are excited about the potential of Generative AI in transforming customer engagement. You excel at collaborating with cross-functional teams and mentoring junior engineers, ensuring best practices in software development and distributed systems are followed. You are data-driven and see feedback as an opportunity for growth, both personally and for your team.

You possess a deep understanding of cloud-native architectures and have experience working with AI technologies. Your technical leadership skills enable you to guide a small team of engineers, fostering a culture of continuous improvement and innovation. You are passionate about creating exceptional digital experiences that resonate with users and drive business success.

What you'll do

As a Senior Backend Engineer at LivePerson, you will play a pivotal role in developing our Conversational AI products. You will be responsible for designing and implementing scalable backend systems that support our AI-driven customer engagement solutions. Your work will involve collaborating closely with product managers, designers, and other engineers to deliver high-quality software that meets user needs. You will also lead code reviews and provide mentorship to junior team members, helping them grow their skills and confidence in backend development.

You will engage in the full software development lifecycle, from initial design through deployment and monitoring. Your expertise in Node.js and Python will be crucial as you build robust APIs and services that power our Conversational Cloud. You will also have the opportunity to explore and integrate cutting-edge technologies in the field of Generative AI, contributing to the evolution of our product offerings.

What we offer

At LivePerson, we offer a dynamic work environment where innovation is at the forefront. You will have the chance to work with leading brands and contribute to projects that impact millions of users. We provide flexible working hours to accommodate your lifestyle, and our remote work policy allows you to work from anywhere in India. We value your well-being and offer competitive compensation packages, including benefits that support your health and professional development. Join us in shaping the future of customer engagement through AI.

Interested in this role?

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