About Lodgify
Empowering vacation rental owners with smart technology
Key Highlights
- Series B funding of $50.8 million
- Headquartered in Barcelona, Spain
- Partners with Airbnb, Expedia, and Booking.com
- Supports over 201-500 employees
Lodgify, headquartered in La Nova Esquerra de l'Eixample, Barcelona, is a leading vacation rental marketing software provider that empowers hosts and lodging businesses globally. With $50.8 million raised in Series B funding, Lodgify partners with major platforms like Airbnb, Expedia, and Booking.co...
🎁 Benefits
Lodgify offers a flexible remote work policy, 25 days of paid vacation, and comprehensive Cigna health insurance, including travel insurance and denta...
🌟 Culture
Lodgify fosters a unique culture that prioritizes innovation in the vacation rental sector, encouraging employees to contribute to the professionaliza...
Overview
Lodgify is building a talent pool for future Customer Success roles. You'll help clients succeed by troubleshooting issues and guiding them through new features. This position is ideal for proactive individuals passionate about customer support.
Job Description
Who you are
You are a proactive individual eager to join a growing Customer Success team at Lodgify. You thrive in environments where you can help customers troubleshoot issues and guide them in adopting new features. Your passion for customer success drives you to ensure clients have a smooth experience with the platform. You understand the importance of effective communication and are ready to represent Lodgify's commitment to client satisfaction.
What you'll do
As part of the Customer Success team, you will play a key role in ensuring that clients succeed with Lodgify's platform. You will assist customers in troubleshooting issues, guiding them through the adoption of new features, and ensuring smooth integrations and payment processes. Your contributions will help shape the customer experience and drive satisfaction across the board. You will be among the first to hear about future opportunities within the Customer Success roles, including Customer Support, Connectivity Specialist, Customer Onboarding Specialist, and Payments Collection Specialist.
What we offer
Joining our talent pool means you will be part of a dynamic team that is passionate about transforming the vacation rental industry. You will have the opportunity to grow your career in a fast-paced environment backed by significant funding. At Lodgify, we value diversity and are committed to creating an inclusive workplace where everyone can thrive.
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