Implementation Specialist • Mid-Level

Who you are

You have a strong background in project management and customer service, with a keen attention to detail that ensures successful implementations. You understand the importance of fostering strong relationships with clients and are adept at navigating their needs to maximize the value of the software solutions provided. Your ability to manage fluctuating workloads while maintaining a customer-centric approach sets you apart in this role. You are comfortable working in a fast-paced environment and are eager to contribute to a team that is making a significant impact in the field of data intelligence.

What you'll do

As an Implementation Specialist at Lumivero, you will play a crucial role in guiding clients through the implementation process of our SaaS solutions. You will be responsible for ensuring a seamless transition from initial setup to full integration, helping clients achieve their goals on the platform. Your project management skills will be essential as you coordinate with various stakeholders to ensure that all aspects of the implementation are executed smoothly. You will also provide best practices and support to clients, ensuring they derive maximum value from their investment in Lumivero's solutions. Your role will involve continuous communication with clients to address any concerns and to facilitate a successful onboarding experience.

What we offer

At Lumivero, you will be part of a global team dedicated to making a lasting impact. We offer a collaborative work environment where your contributions are valued and recognized. You will have the opportunity to work with cutting-edge data-intelligence software and to help clients navigate their most complex data challenges. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team.