Billing Operations Specialist • Mid-Level

Who you are

You have a strong customer-focused mindset and are passionate about solving problems — you thrive in environments where operational excellence is key to customer satisfaction. You understand the importance of accuracy and timeliness in billing processes and are committed to compliance with company policies and industry regulations. You enjoy collaborating with cross-functional teams, including finance, sales, and customer support, to address billing needs and resolve discrepancies. Your attention to detail and analytical skills enable you to contribute to process improvements effectively.

What you'll do

As a Billing Operations Specialist at Lyft, you will support billing operations processes to ensure accuracy and compliance with company policies. You will assist in month-end and quarter-end close activities, ensuring that all billing processes are completed on time. Your role will involve collaborating with various teams to address billing needs and implement scalable solutions that align with Lyft's goals. You will also play a crucial role in maintaining customer satisfaction by resolving billing discrepancies and ensuring that all billing inquiries are handled promptly and effectively.

What we offer

Lyft offers a dynamic work environment where you can thrive and grow your career. You will be part of a team that values collaboration and innovation, working together to revolutionize how companies engage with the Lyft platform. The salary range for this position in the San Francisco area is $72,000 - $90,000, not inclusive of potential equity offering, bonus, or benefits. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.