Principal Client Partner • Senior

Who you are

You have a proven track record in managing complex, consultative relationships, ideally with experience in management consulting or enterprise SaaS. Your strong leadership skills enable you to mentor and guide a team of Client Partners effectively, ensuring alignment between Mindtickle's solutions and customer business priorities. You possess deep business and commercial acumen, allowing you to drive value realization and retention across a portfolio of high-impact accounts. You thrive in fostering long-term partnerships and measurable outcomes, demonstrating a commitment to customer success.

What you'll do

As a Principal Client Partner, you will lead a team of Client Partners while directly managing strategic customer relationships. Your responsibilities will include driving value realization, retention, and growth across your accounts. You will mentor your team, guiding them in strategic engagements to ensure that Mindtickle's solutions align with customer business priorities. You will work closely with clients to understand their needs and challenges, fostering long-term partnerships that yield measurable outcomes. Your role will involve collaborating with various internal teams to ensure that customer feedback is integrated into product development and service delivery, ultimately enhancing the customer experience.

What we offer

Mindtickle offers a dynamic work environment where you can make a significant impact on customer success and revenue growth. You will have the opportunity to work with a market-leading revenue productivity platform recognized by top industry analysts. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to transform revenue productivity through innovative solutions.